PUBLIC GAMING INTERNATIONAL JANUARY 2005

Features January 2005 Departments Industry News 6 Around the World 7 Racino News 22 Games People Play 23 Video News 24 On the internet 25 People 26 RoundUp 27

2 Guest Editorial: Useful Debates for the Lottery Industry by Camelot’s David Clark 8 UK Betting on Expansion Country in the midst of one of the biggest nation-wide gambling expansions in history. 10 Key Strategies for Getting, Keeping & Growing Customers 14 Rhode Island Lottery – Reaching Record Highs The Rhode Island Lottery celebrated its 30th anniversary by pulling in record revenue numbers and compiling the highest sales per capita in the U.S. 16 Oregon Looks to Line Games to Generate Revenue After several years, it finally looks like Oregon will be able to offer more than just video poker in bars and taverns. 18 Connect it and They Will Come AEGIS-Video™ combines with SAS protocol to reenergize New Mexico’s gaming machine themes and state profits. 20 British Columbia Leads the Way with Gaming Security Officer Training Standards BCLC is implementing new security standards at its casinos. The changes could be the impetus for new standards worldwide.